Return, Exchange & Refund Policy
By making a purchase on Drip Street, you acknowledge that you have read, understood, and agreed to the following terms and conditions.
At Drip Street, we strive to ensure a smooth, transparent, and satisfying shopping experience for all our customers. We kindly request you to review our policy carefully before placing an order.
Returns & Exchanges
Drip Street does not offer direct returns or refunds for products once delivered.
However, we do provide exchange or refund only in the following cases:
If the product received is damaged, or
If the product received is incorrect
To be eligible for an exchange or refund:
The request must be raised within 3 days of delivery
The customer must provide a complete unboxing video, starting from the sealed package to the final product, clearly showing the issue
Requests without a valid unboxing video may not be accepted
All requests must be submitted via:
WhatsApp / Call: +91 9079900115
Email: dripstreetindia@gmail.com
Kindly mention your Order ID in all communications
Once the returned product is received and verified at our warehouse, we will process:
Replacement, or Refund, or
Store Credit (as mutually agreed)
For prepaid orders, refunds (if applicable) will be processed to the original payment method.
Note:
Only the product value is refundable. Any additional charges such as shipping fees, gift wrap charges, customs duties, or other service fees are non-refundable.
Product Appearance Disclaimer
All products are photographed under professional lighting conditions. Slight variations in color or appearance may occur due to different lighting or screen settings. However, we make every effort to ensure accurate representation of our products.
Delivery Timeline
Orders are typically delivered within 6–8 business days from the date of order placement.
Delivery timelines may vary in cases where:
The product is customized, or The product is made-to-order
Customers will be informed in advance in such situations.
Cancellations
Orders can be cancelled within 6 hours of placing the order
To cancel, contact us via WhatsApp or email at rajodicreations@gmail.com
Refund Conditions:
If cancelled before dispatch: Full refund (for prepaid orders)
Refunds will be initiated only after the product is received back at our warehouse.
Taxes & Duties
For deliveries within India, all applicable taxes are included in the product price
For international orders, any customs duties or local taxes must be paid by the customer at the time of delivery, as per the destination country's regulations